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About time too!

AGAIN LABOUR COUNCILLORS BREAK RANK AND CHALLENGE CLLR STEVE CURRAN AND CABINET. This is the third time in three months – unprecedented since her took over.Two groups of councillors have called in Cabinet decisions to be examined by the Overview and Scrutiny Committee.The first call-in – next Wednesday – is supported by the 12 councillors below, with the lead being Cllr Unsa Chaudri. It concerns the Cabinet's decision to purchase affordable homes in developments in Brentford, Hounslow High Street and Feltham, at a cost of £82m.The second call-in – to be heard one week later – concerns the Cabinet's decision regarding Council Tax Support. It is led by Cllr Theo Dennison and proposes consultation on cuts of up to £7.8m in support for the Borough's poorest households. Fuller details of this call-in are not yet available.These follow one last November regarding traffic changes – when Cllr Richard Eason called for the resignations of two Cabinet members, Cllr Katherine Dunne and Hanif Khan.Details of next Wednesday's call-in became available today and are as follows:What Decision is to be Called-In: Council Housing Building Programme Update “ ...approved the following purchase schemes to be included within the approved Council Housing Building Programme:1. 50 homes from Network Homes in Fern Grove, Feltham.2. 55 homes from Barratt Homes at High Street Quarter, Hounslow.3. 164 homes from Berkeley Homes/St Edwards at the Homebase site in Syon, Brentford.”Whose Decision is being called in: Affordable Housing Committee (Councillor Steve Curran –Leader of the Council and Cabinet Member for Corporate Strategy, Planning and Regeneration)Reason(s) for Call-In (Continue on a separate sheet if required):1 Inadequate consultation with stakeholders prior to the decision;· This item did not appear on the Forward Plan for a clear 28 days.· There has been no consultation with ward councillors in respect of majorproposals likely to impact the immediate area.· The Ward location of one site was incorrectly stated.· The status of at least one of these sites is otherwise described in the LocalPlan and consultation does not appear to have been considered to begin to resolve this.2 Inadequate evidence on which to base a decision;· The report contains assumptions of outcomes from a yet to be decided planning application.· The decision allows for procurement, agreeing terms, associated costs, without detailing or showing these costs.· The report does not refer to any agreement for future costs and charges to the authority or potential tenants should the report be agreed.3 Contrary to the budget or policy framework;· This decision does not adequately explain the financial implications of these proposed purchases.· There is insufficient shared Background Information to explain processes, unit costs, specifications and the appropriateness of the mix of purchase being sought.A key decision but not treated as such;With an estimated cost c.£81.9m plus transaction costs and ongoing revenue costs this must a key decisionInsufficient consideration of legal and financial adviceThe report contains no information on future financial implications (revenue costs) of purchasing leasehold properties within a larger development There is no evidence of any legal advice on the implications of making this decision prior to the authority making a decision on Planning Permission

Vanessa Smith ● 2059d5 Comments ● 2057d

Gas and electric suppliers.

ENERGY SUPPLIERS.Because I haven't got a head for figures I have stuck with SSE Swalek for 47 years. But owing to Look After My Bills without my permission signing me up to Utility Point in October 2021, I have had the opportunity to try and figure out which energy provider gives the best deal. I have learned that using switching companies provides the worst deals and leave behind a trail of stress. For instance Look  After My Bills and Utility Point for 4 months have both blamed each other and both have launched an investigation into the mess they have dropped me in. And the situation has not been resolved with 2 BBC consumer programmes investigating hundreds if not thousands of complaints against these 2 companies.My energy provider for 47 years, SSE had suggested that I start off with them as a new customer and on 12-1-21 a contract was agreed with a customer service agent emailing me the following details."Good day Mr Milkins,This is to confirm the effective start date with Swalec-SSE is the 29 January 2021 to take over the gas and electricity supply.This means that you will only be charged from the date mentioned above going forward. All other charges will be applied by your current supplier until the date your supply starts with Swalec-SSE.Thank you.Regards,Yolanda."Hooray. Then I get the following  email from Jolene from SSE on 20-1-20."I understand that you have been sent an email regarding the dates the supply has come back to us and you were advised that you would not have a bill until SSE started [29-1-21], feedback is being provided to that adviser so this incorrect information is not given in the future, for this I can offer a goodwill payment of £30.00 for incorrect information given. SSE can keep their £30 !!!!!!!!!!I have now learned how easy it is to find the cheapest deal for gas and electric. Find a company offering a 2 year fixed tariff which I have done. To date, the best deal offers a 2 year fixed tariff.                                 For gas, the daily standing charge is 27 pence per day. The charge for gas is 2.952 pence per kw hour.For electric, the standing charge is 24.02 pence per day. The charge for electric is 17.42 per kw hour.These prices are considerably cheaper than my former supplier. If anyone can direct me to a better deal, please let me know as haven't signed up to EDF yet.

Neil Milkins ● 2058d0 Comments ● 2058d

OFGEM Investigation Into Utility Point.

IMPORTANT UPDATE. UTILITY POINT HAVE HAD THEIR SUPPLY LICENCES REVOKED BY OFGEM?                                                                                                                                                                                          After spending nearly 4 months trying to get to the bottom  of how Look After My Bills illegally changed my energy supplier from SSE to Utility Point, today has come a breakthrough. I had to deal with the matter myself after Look After My Bills who claimed to have started an investigation into the matter 65 days ago refused to respond to my last dozen or so phone calls or my last 8 emails. Today someone posted the following on trusted website Trustpilot regarding Utility Point and Look After My Bills.                                                                                                                                   "I just got a quote from LAMB and it suggested I change to a company called Utility Point.According to Trustpilot, this company are under investigation regarding giving customers incentives for positive reviews.The OFGEM website says they have revoked their supply licences with effect from 4 January 2021.LAMB...you say you work with suppliers who value their customers and are committed to improving their customer service.“Don’t worry, if a supplier has terrible customer service we won’t switch you to them even if they want to pay us!”I think you need to have an urgent review of some of the companies you are recommending.I won’t be using LAMB."

Neil Milkins ● 2068d3 Comments ● 2066d

Look After My Bills Nightmare.

Sorry to get on peoples' nerves but my warning to people about the possibility of the collapse of energy company Utility Point has shaken Look After My Bills into issuing the following statement to a disgruntled Trustpilot reviewer.                                                                                                                                                 Hi Jenny,I understand that there has been a lot of concerns around receiving your refund from Utility Point.At this point in time last year, we switched a lot of customers to Utility Point, we are now switching these customers away from Utility Point. This means that Utility Point have to process refunds for 1000's of customers, so please bear with them as this can take some time. They have doubled their resources to help deal with this backlog and have informed us that the majority of these refunds will be processed in the next 10 days.We review the suppliers we work with regularly based on a number of factors including customers' feedback, Trustpilot reviews, Citizens Advice Bureau and financial stability. If we have several customers expressing dissatisfaction with a particular supplier, we raise an investigation to decide whether we want to continue working with them.If you can kindly respond to my private request for more information then I can look to go through your account with us in greater detail and let you know how best to proceed.I look forward to hearing from you.​Thomas - Senior Energy AdviserLook After My Bills

Neil Milkins ● 2071d0 Comments ● 2071d